Thanks for the awesome Maax 461 Hot Tub, we weren't too sure if we would use it enough but wow we are in it every night. Can't say enough good things about the experience. If anyone is second guessing getting a hot tub take it from us its the best purchase we ever did, well worth it. Go see Custom Pool and Spa.


We purchased a Bullfrog A6L hot tub from Custom Pool and Spa this spring. It was the best purchase we have ever made. The best massage we have ever had. Just wanted to share our great experience. The staff was very helpful, answered all our questions and made it very easy to decide which tub was the right one for us. And great price too. I would recommend going to visit them if you're looking for a hot tub.


We purchased a Maax 471 hot tub from Custom Pool and Spa a few months ago. We wanted to share our experience with everyone as it was far better than we had ever imagined. We visited the showroom where we were greeted by a warm welcome. They went through all the options with us and they know their stuff very well. They provided service which we really liked. They came and dropped off the hot tub, set it up for us in less than an hour. The whole experience was effortless. So glad we bought a hot tub from Custom Pool and Spa; it was well worth it and we are now enjoying our hot tub every evening.


We just wanted to drop you a note to let you know that we are thoroughly enjoying the spa and that we really appreciated the assistance that you provided during our buying experience. As we mentioned during the process, this was a significant investment for us but we have absolutely zero regrets on our decision. This is undoubtedly related to the fact that we were able to get the remaining questions we had answered by you in a prompt and professional manner. We have been a customer of Custom Pool and Spa for several years now and due to the excellent customer service you provided, it has only reinforced our confidence and certainly we will continue to depend on Custom Pool and Spa for all our spa and pool needs. Thanks again for your first class support!


My wife and I had been looking at spas for some time. We are in the Stratford location and decided it was time to sink or swim. We had visited all the local suppliers and found the best service and product at Custom Pool and Spa. Thank you a million times over to Missy for her outstanding service. We could not be happier with our new Bullfrog "spaghetti-less" hot tub. We love how we can change the packs around! Thank you again! John & Carol

John and Carol

I am ecstatic over the entire experience and purchase of my new 470 Maax Spa. I had stopped at Custom Pool and Spa second on my route looking at hot tubs. The staff knew I was not ready to jump the gun, so they were not pushy. They gave me the tools I needed to compare. Needless to say I wasted an entire day going around to all the local Spa places when in fact my second stop should have been my last! It was wonderful how the staff was able to answer all the questions that came up with all the other places before I even knew they would come up! They know their product....better yet, they know what sets them apart from the rest! Thanks again Custom Pool and Spa! You were right! My new tub is the best 20 min of my day! I look forward to a possible pool quote in the spring!

Kevin B

The level of service we experienced at Custom Pool and Spa was second to none. We were on the fence on whether or not a tub was for us, but with my back problem I needed something. We were blown away that we could "test drive" a tub. My wife and I gladly accepted the offer and gave it a shot. After trying out the tub my back was loosened up and I was leaving with one! My wife and I couldn't be happier with our purchase and how well we were taken care of. I would highly recommend Custom Pool and Spa to anyone. Thank you!!

Joe R